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If you need assistance with your order, please contact our Order Fulfillment Department at

adaorders@brightkey.net;

or call the American Diabetes Association Order Fulfillment Department at 1-800-232-6733, Monday — Friday between 8am and 5pm Eastern to speak with a customer service representative.

International Customers can reach the American Diabetes Association Order Fulfillment Department at 1-800-232-6733

If you are experiencing issues related to use of this website, please contact ShopDHelp@diabetes.org.

To find out general information about diabetes, please visit Diabetes.org.