Shipping Policy


Shipping Options & Delivery Estimates

Method Order Processing Estimated Delivery
Standard Monday – Friday. While most products are processed within 2 business days processing times may vary for selected products. Please note the processing times listed on the product pages. Order is delivered 3 to 7 business days after order processing.
Two-Day Monday – Friday same day. Orders placed after 1 pm EST will be processed the next business day. Order is delivered within 2 business days after order processing.
Next Day Monday – Friday same day. Orders placed after 1 pm EST will be processed the next business day. Order is delivered the next business day after order processing.


Additional Information

Orders are typically processed within two business days, though some products may require additional processing time. The estimated processing timeframe for these products is identified on the product details page.

While unusual, every so often a product may become temporarily out of stock, even though your order has been confirmed. If this happens, we will let you know by email within 24-48 hours. We'll also let you know when you can expect the product to be shipped.

Freight/Large Orders

Orders exceeding 150 lb. will default to freight, the most cost effective shipping method. Freight orders may take up to an additional three days for delivery from standard ground delivery. Once your order has been imported into the distribution vendor system, your order will be put on hold pending your approval of the shipping costs and method. You will be contacted by an Association Customer Service Representative within two business days with the estimate for your shipment for approval prior to shipment. You may also price out and change the shipping method with the representative.

International Shipments

Rush shipments are not currently available for international orders, with the exception of Canada.

Please allow 10-21 business days for international shipments. Canadian Standard Shipments are subject to an additional Canadian Brokerage Fee that is calculated and applied by the shipper. The total amount of your order will appear on your shipping confirmation e-mail. For a current listing of Canadian brokerage fees, click here. Rush shipments to Canada are not subject to an additional brokerage fee.